Frequently Asked Questions
Everything you need to know about your journey to natural beauty.
Are your products 100% natural and cruelty-free?
Yes, all our products are formulated with organic, plant-based ingredients and are never tested on animals. We are committed to clean beauty and ethical sourcing.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 50% full.
Are your products safe for sensitive skin?
Our formulations are designed with sensitivity in mind; however, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.